Contact

Business Hours

Monday - Friday

9:00am - 1:00pm and 2:30pm - 6:00pm

Saturday

9:00am - 1:00pm

Sunday

Closed

NOTICE TO PATIENTS

ACCESS TO HEALTH RECORDS & CONSUMER COMPLAINT INFORMATION

In accordance with Texas Health & Safety Code 181.105, patients are entitled to instruction regarding: Requesting medical records, Contacting the applicable licensing authority, and Filing a consumer complaint

HOW TO REQUEST YOUR MEDICAL RECORDS

Step 1:

Submit a written request to our office by:

Email: Info@ChiroFirstBCS.com

Fax: (979) 446-0125

Mail: ChiroFirst Chiropractic and Wellness

214 N. Main St. 

Bryan, TX 77803

In person during normal business hours

Step 2:

Include the following information:

Full Name

Date of Birth

Phone Number

Date of Treatment requested

Specific records requested

Signature and date

Step 3:

Provide a Copy of a valid government- issued photos ID

Step 4:

Our office will process your request in accordance with applicable Texas Law and HIPAA regulations.

Reasonable copying and mailing fees may apply as permitted by law.

For questions regarding records request, contact our office at (979) 446-0125

HOW TO CONTACT THE CHIROPRACTIC LICENSING AUTHORITY

Texas Chiropractors are regulated by the:

Texas Board of Chiropractic Examiners

Website: TBCE.com

Phone: (512) 305-6700

Mailing Address:

Texas Board of Chiropractic Examiners

1801 Congress Avenue Ste. 10.500

Austin, Texas 78701

You may contact the board regarding: Licensing questions, Disciplinary matters, Professional conduct concerns, Filing complaint against a chiropractor

HOW TO FILE A CONSUMER COMPLAINT

Patients may file a consumer complaint regarding protected health information, privacy rights, or health care concerns under Texas Health & Safety Code 181.103.

Step 1:

Visit the Texas Attorney General Consumer Protection Website

www.texasattorneygeneral.gov

Step 2:

Complete the online complaint form or request a paper complaint form.

Step 3:

Provide: Your contact information, Name of the provider or facility, Description of the complaint and Relevant dates/supporting documents

Step 4:

Submit the complaint through the Attorney General's Website or by mail

PO BOX 12548

Austin, TX 78711-2548

Attorney General Consumer Protection Division

Phone: (800) 621-0508

This Notice is provided pursuant to Texas Health & Safety Code 181.103 and 181.05